Privacy Policy

Last Updated: October 20, 2025

Desypher (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, and AI solutions.

1. Information We Collect

We may collect the following categories of information:

• User Information: Name, email address, and other contact details.

• AI Conversations: Content of interactions with our AI tools, collected for service improvement and support.

• Payment Information: Billing details and payment records, processed securely through third-party providers.

2. How We Use Your Data

We process collected information for the following purposes:

• To provide and improve our AI models and services.

• To deliver customer support and respond to inquiries.

• To comply with legal and regulatory requirements.

• To send marketing communications (users may opt out at any time).

3. Third-Party Services

We use trusted third-party providers to operate our business:

• Go High Level – customer relationship management and marketing automation.

• OpenAI – AI model processing and improvement.

• Twilio – communication and messaging services.

These third parties may process data on our behalf under their respective privacy policies.

4. Data Retention

We retain personal data only as long as necessary to provide services or until you request deletion of your account.

5. User Rights

You have the following rights:

• Access: Request a copy of your personal data.

• Deletion: Request deletion of your personal data.

• Opt-Out: Choose not to receive marketing communications.

To exercise your rights, contact us at riyorkmunoz@desypher.ai.

6. Security Measures

We implement appropriate technical and organizational safeguards, including encryption, to protect your data from unauthorized access, loss, misuse, or disclosure.

7. International Data Transfers

Desypher does not intentionally share or transfer personal data internationally. However, third-party providers (such as OpenAI) may process data in their own regions in accordance with their policies.

8. AI Data Handling

• Desypher does not train its proprietary AI systems directly on user data.

• Conversations may be processed by OpenAI, which may handle data for model performance in line with their policies.

• Automated decision-making is not used for legal, financial, or high-risk decisions.

9. Legal Basis (GDPR Compliance)

For users in the European Union or regions with similar frameworks, we rely on the following legal bases for processing data:

• Consent (for marketing communications).

• Contractual necessity (to provide services you request).

• Legitimate interests (to improve services and ensure security).

• Legal compliance (where required by law).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Desypher
Blue Hills, Providenciales, Turks and Caicos Islands
Email: riyorkmunoz@desypher.ai
Website: serene-heptagon-344725.framer.app